It is nearly impossible to meet all of the differing (and sometimes contradicting) needs during a period of organizational change. However if you can understand how different types experience transition and cater to these different types within your organization, then you will be one step closer to making change exciting and positive!
Below are a few insights pulled from the book, Introduction to Type® and Change that will help you understand more about the 4 dichotomies and their varying reactions to change:
Extraversion/Introversion: During times of change, those who prefer Extraversion will want to hear and talk about the upcoming change so they can externally process their thoughts and feelings. In contrast, people who prefer Introversion will want time to reflect and may need some time alone to process the upcoming change internally.
Sensing/Intuition: When confronted with change, Sensing types will appreciate hearing the specific and realistic data that shows why changes must be made, as well as details about how things will change and what will be expected of them. Those with a preference for Intuition will be more concerned with whether the changes fit with their ideas about the future of the organization, and how the big picture will be affected. They often will want to know why the change is happening in the first place.
Thinking/Feeling: To process change, Thinking types need logical explanations for the change, as well as evidence that the leadership is competent, and that the change is fair and objective. The Feeling types will be more likely to focus on how the people will be affected, and will want to see that leadership is concerned and compassionate, and that all involved parties are supported.
Judgment/Perceiving: Those who prefer Judging will want plans, schedules, and time frames for changes that management should be held accountable to. This helps them know there is an end point, and that stability will return eventually. Perceivers want flexibility in the plans, schedules, and time frames so that they have room to respond to new information, make midcourse corrections, and use their resourcefulness.
Understanding how different types perceive change is paramount to providing support and guidance to yourself and your team during transition. If you would like a deeper look at how the combinations of preference reveal employee patterns during times of change, check out Introduction to Type® and Change. This book will help you orchestrate positive organizational change by teaching you to:
– More fully understand your own reactions to change
– Recognize how change will impact the people that make up your work groups and organizations
– Stimulate organization-wide appreciation for differences during transition
– Develop organizational transitions that flow smoothly and are positively received